What’s your return policy?
We have a 30-day, hassle-free return or exchange policy. If you aren’t totally satisfied with your purchase, you can return it for full refund or exchange.
How do I make an return?
To make an return, you just need to follow the simple steps below
Contact us at firstname.lastname@example.org within 30 days after receiving the order to obtain the return address, and then send the product back to our return address. Once received the return, we will process the refund/exchange immediately.
Please note the item must not be worn, altered, or washed with all of the original labels attached. And refund will be credited to the original payment method.
Do you offer exchange?
Yes, we do offer exchange. Exchanges are for one time use only, which means you can only return the item for an exchange one time. If you are still not satisfied with the exchanged items, you can then only return it for full refund.
What if I need to cancel/change my order?
If you want to cancel or change your order, please email email@example.com within 48 hours of order placement, then we will handle it accordingly.
What forms of payment do you accept?
We accept PayPal and credit card payments.